Hospital Transformation Programs: Community Forum

Our mission here at Grand River Health is… To improve the health and wellbeing of our communities.

In order to improve the health and wellbeing of our community, Grand River Health’s Quality team is working on Hospital Transformation Programs. Please Join the Quality team on a Facebook Live on July 12th from 5:30-6:30p. Key points that will be discussed are: How we are helping to better serve our core populations, improving operational efficiency, decreasing cost of care, better coordination for behavioral health and substance abuse disorder, and more.

We invite you to summit your questions before the Facebook Live event on July 12^th regarding this topic.  

Get to Know our Quality Team

Melissa Obuhanick RN, BS, CPPS, CPHQ, CPHRM is the Director of Quality and Risk at Grand River Hospital District. Her responsibilities include working collaboratively with senior leadership, hospital leaders, physicians and frontline staff to reduce risk and promote quality patient care, experiences and safety. Her greatest professional achievement was when she started practicing as a Registered Nurse in 2007. As a Nurse and Director her values align with the six dimensions of healthcare quality: safe, effective, person-centered, timely, efficient, and equitable. She has a passion to inspire those around her to apply the six dimensions of healthcare quality values and take them from good to great. The driving force behind the work that she performs is knowing the impact that it ultimately has on patient and their loved ones. Melissa’s greatest personal achievement are her three daughters. She loves raising them in a small rural community, where the mountains are out their doorstep.

Rebecca Schickling is the Quality Assurance Manager for Grand River Health. Rebecca has been working in Healthcare for over 20 years with the last 11 years focused in Healthcare Quality. She is primary lead for the Hospital Transformation Program and is excited to help our community understand the value it brings for our district and residents. 

 

 

Maria Olivo is the Quality Analyst for the Quality and Risk department. Maria has been with Grand River Health for 7 years and has been working for Quality for the past year. Works close with Becca on gathering and analyzing data for the Hospital Transformation Program as well as work with different departments to improve our patient satisfaction. Happy to share more information and answer questions from our community.

 

Denise Dion is the Patient Advocate/Patient Care Plan Coordinator. Denise worked for Grand River Clinics for 7 years and the Quality Department for 2 ½ years. Denise works with all Grand River Health patients and helps connect them to social health resources. Denise also helps patients that are being discharged from the hospital with care plan coordination.